March 14, 2018

Does HELP report carrier PrePass data to state enforcement agencies?

by: prepassnow

No. The data upon which HELP’s electronic technology bases its bypass decision is the carrier’s data and, once it is aggregated into the PrePass Credentialing Database, is subject to HELP’s data privacy rules. If a vehicle receives a red light and the driver is instructed to pull in for further action, the officer at the site can review the data on that vehicle/carrier to determine whether additional enforcement is required. HELP also does not time or date stamp bypasses or toll transactions, and all carrier PrePass transaction data is automatically purged after 90 days.